How to use your client portal
Everything you need to place a request, track your project, and get your files - in one place instead of scattered emails.
Sign up or log in
Create an account with your own email and password, or log in if you already have one. New accounts are reviewed and approved before portal access opens up - this is a manual step on our side, not an automated wait.
Your dashboard
The dashboard shows your active orders at a glance - each one with its current status, so you always know where a project stands without asking.
Create a request
Use Create Request to start a new order - describe what you need and attach any reference files, briefs, or manuscript excerpts. Our team reviews it and moves it into production.
Inside a project
Open any active order from your dashboard to see everything about it in one place:
- Files - every delivered file, downloadable directly, with a full version history
- Comments & chat - talk with the team about the project without leaving the portal or digging through email
- Revisions - request a change with notes and reference files attached, and track its status
- Mark Satisfied - once a delivery looks right, confirm it directly - this is what tells the team the project is genuinely approved, not just "probably fine"
Invoices
View and download invoices for your orders from the Invoices section at any time.
My Account
Update your contact details and account settings from My Account.
Need help?
Open a support ticket from within the portal for anything project-specific, or use our contact page for anything else.